Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how our New Zealand-based online shop (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit and make purchases from our website, which specialises in products for children. We comply with the New Zealand Privacy Act 2020 and other relevant privacy regulations.

Information We Collect

  • Personal Information: We may collect your name, address, email address, phone number, payment information, and other details necessary to process orders and provide customer service.
  • Children’s Information: We do not knowingly collect personal information from children under 16. Any information collected about children (such as names for personalised products) is provided by parents or guardians.
  • Usage Data: We may automatically collect information about your interaction with our website, such as IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your purchases, enquiries, or account
  • To improve our website and customer service
  • To send you promotional offers (only if you opt in)
  • To comply with legal requirements

Disclosure of Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist with payment processing, shipping, marketing, or website analytics. These providers are required to protect your information and use it only for the services they provide to us. We may also disclose your information to authorities if required by law.

Storage and Security

Your personal information is stored securely in accordance with industry standards. We use physical, electronic, and administrative safeguards to protect data from unauthorised access, disclosure, alteration, or destruction. Payment information is processed using secure encryption technologies.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site usage. You can manage cookie preferences via your browser settings.

Your Rights

  • You have the right to access and correct your personal information held by us.
  • You may request deletion of your personal information, subject to legal and contractual obligations.
  • You may opt out of marketing communications at any time.

Children’s Privacy

We take extra care to ensure the privacy of children. Parents and guardians must provide any necessary information for purchases relating to children. If you believe we have collected information about a child without parental consent, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Address: Matamata, Waikato, New Zealand